Second Lecture: Problems between Human and Computer.

Human 
A creature in the earth has life which had evolve enough to have many different abilities. Human can memorize, problem solving and interacting with others thing. Even if there is any problem occurs, human can quickly stimulate a problem solving skills, they can even memorize thing quickly and learn from others very fast. They have languages that could help them to communicating, even the languages are different, human can still communicate with body language. That's a Human, the most special creature on the earth. Human will have health problem which could possibly cause them die. Human also has relationship with the environment which the designs, environment factor would affects a human. Human has emotion, which made them has different personalities and lifestyle.

Computer
A device or tools made by human, which only works with hardware and software. Computer are different than human, it memorize when it is needed only. it can be freely to remove any memories in a computer. Computer is just a tools that waiting for others to interact. They do not have any problem solving skills unless it is been set, but it do helps human to solve their problem in easier way. Computer can have many different languages but it do not communicate with others by itself. Computer do not have emotion that same like human, they aren't a living things.

And what is the problem now between human and computer?
Human requesting a better computer which can archiving their fits.
Those fits including the Expressive Interfaces, User Frustration, Persuasive Technologies and Anthropomorphism.

In the past, HCI is just an efficient and effective system tools for human, human just use computer for working purpose during the past. So, human doesn't care about the design of the computer during the past. But due to the technologies improvement, the technologies now are very impressive, and the needs of the human also has  changed. Today, human expect for more better design and interaction system for a computer. So, the computer now has any different interaction and design that respond peoples in different way.

The Human Archiving Fits
Expressive Interaction
The computer now are different than the old century computer, they can have many styles and even can be adjust by human themselves. The design of the computer, which include the colors, icons, interface, graphic elements are well designed for the computer to make the interface appealing. This is because to build relationship and interaction between user and computer and making it more natural and human-like. Unlike the old computer, they can have many fancy thing inside and made the computer looks unique and has personalities. Human do not likes those computer that do not have any designs, that's look dead for them.

User Frustration
A user friendly interface could attract the user and get them love its. But remember, computer do not have emotion so they could feel anything a Human does. But why a human still likes to confess they feeling to a computer? That I do not know it. And that's why, computer has been designed become more human-like to fits the human's need. Well, people do not like to use the poor interface system. When, they are not get used to a interface, they will starting to get frustrated and yell at the computer. So, the interface design of a computer is important because it is interacting with human. Except from interface, some other elements also needed to be aware, like the error messages. When a computer are getting error, the message gave to the user will effect how they feel about it. Error messages always make people frustrated. So, Reeves and Naas (1996) said that the computers should be make to apology. And so, people will not get frustrated on a computer. Like example, between " Error, Crashed " and "I am sorry, it is crashed. Please try again.", the second would look more friendly and human-like.

Persuasive Technologies
Interactive Computing systems deliberately designed to change peoples attitudes and behaviours(Fogg 2003).
It is some techniques to change or manipulate the thinking of the humans decision and action. The pops-up ads, warning message, reminders, prompts, personalised message, recommendations and others, are all the techniques of persuasive. It come to pull people mind to others places which accomplish their mission when a people has reach their purpose. Just like pops-up ads, the ads is attracting the user and persuade the user to click on it and reach others website. Warning message to warn the user and change their mind from getting through the way they originally wanted to get through.

Anthropomorphism
It is an action which attributing human like qualities to inanimate objects or anything not human. This phenomenon are occurs often. Human always expect computer could be more human-like, and that make this problem occurs. in some situation, human does like the computer can be more human-like to ease their pressure and demands. Well, computer have no emotion isn't it? but from a message "You have answered right all the question" adding a "great job" at behind, the message could make a person feel better. This is what a phenomenon called anthropomorphism.

So, in conclusion., Human are the one who actually making the problems between computer and themselves.
Facing the computer and expressing the feeling are just a dumb action. But actually everyone does that before when computer are hanging and yelled at the computer. So, computer are meant to be important to have a great interaction, designs and expressive interface.

by: Yee Kuang Hooi
Hiccarus Lesslion. 1102702258